Welcome to our online learning site. We are committed to protecting the privacy and security of our customers and site visitors. This policy covers the processing of personal information by Kryptz. At the same time describes your rights to access, correct, or restrict our use of your personal information. At KRYPTZ, (“KRYPTZ”, “we”, “us”) respect the privacy of your personal information whilst striving to provide the very best user experience. We want our websites to be safe and functional for everyone.
THE INFORMATION WE COLLECT
The (certain) information you enter yourself, information about your participation in courses, and information from third-party platforms you connect with KRYPTZ will be collected from you directly. Also, like information about your device and what parts of our Services you interact with or spend time using will be collected automatically.
THE INFORMATION YOU PROVIDE TO US
Various information from or about you depending on how you use the Services may be collected by us. See below for some examples to clarify the information we collect. When your account is created and use the Services, including through a third-party platform, we collect any information you provide directly, as follows:
So as to use certain features (like registering for a course), it is necessary to create a user account. When you create/update your account, we collect and store the information you provide, like your email address, password, gender, and date of birth, and assign you a unique identifying number (“Account Data”).
You can also choose to provide profile information like Username, email media profiles, or other information. Your Profile Information will be publicly viewable by others.
When you register and apply for courses, certain information including which courses, assignments and quizzes you’ve started and completed will be collected; which include exchanges between you and instructors, teaching assistants, and other students; and essays, answers to questions, and other items submitted to satisfy course requirements.
STUDENT PAYMENT INFORMATION
If purchases are made, certain information about your purchase will be collected (such as your name and zip code). You need to provide certain payment and billing information directly to our payment processing partners which including your name, credit card information, billing address, and zip code as necessary to process your order. KRYPTZ does not collect or store sensitive cardholder information, e.g. full credit card numbers or card authentication information for security reason.
INSTRUCTOR PAYMENT INFORMATION
INFORMATION ABOUT YOUR ACCOUNTS ON OTHER SERVICES
If your social media or other online accounts are connected to your KRYPTZ account, we may obtain certain information from any of the platforms. We seek your permission to access certain information about that other account If you login to Kryptz via Facebook or another third-party platform or service. E.g. We may collect your name, profile picture, account ID number, login email address, location, physical location of your access devices, gender, birthday, and list of friends or contacts depending on the platform or service. Those platforms and services will make the information available to us via their APIs. The information we receive depends on what information you (via your privacy settings) or the platform or service decide to give us. If you access/use our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your information will also be subject to the privacy policies and other agreements of that third party.
SWEEPSTAKES, PROMOTIONS, AND SURVEYS
COMMUNICATIONS AND SUPPORT
INFORMATION WE COLLECT THROUGH AUTOMATED MEANS
When you access the Services (including browsing courses), we collect certain information by automated means, including:
Technical information about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems information, and platform types (“System Data”).
Usage statistics about your interactions with the Services, including courses accessed, time spent on pages or the Service, pages visited, features used, your search queries, click information, date and time, and other information regarding your use of the Services (“Usage Data”).
APPROXIMATE GEOGRAPHIC INFORMATION
An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address. The information listed above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below. It is stored by us and associated with your account.
HOW WE GET INFORMATION ABOUT YOU
Tools like cookies, web beacons, analytics services, and advertising providers can directly identify you by name, the specific types of information we collect will depend upon the Services you use, how you use them and the information you choose to provide. For some of these tools offer you the ability to opt out of information collection.
COOKIES AND INFORMATION COLLECTION TOOLS
Cookies are used for things like analysing your use of the Services, personalizing your experience, making it easier to log into the Services, and recognizing you when you return. We use web beacons for things like identifying whether a page was visited, identifying whether an email was opened, and advertising more efficiently by excluding current users from certain promotional messages or identifying the source of a new mobile app download.
The types of cookies KRYPTZ uses:
Preferences: cookies allow our websites to remember information that changes the way the site behaves or looks, such as your preferred language or the region you are in.
Security: cookies to authenticate users, prevent fraudulent use of login credentials, and protect user information from unauthorized parties.
Functional: the technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user. If cookies are disabled, the requested functionality will not be available.
Session State: cookies that collect information of your interaction with the Services to help us improve the Services and your browsing experience, remember your login details, and enable processing of your course purchases. These are strictly necessary for the Services to work properly, so if you disable them then certain functionalities will break or be unavailable.
We use third-party browser and mobile analytics services like Google Analytics, Hotjar, and Intercom to help us analyze your use of the Services, including information like the third-party website you arrive from, how frequent you visit, events within the Services, usage and performance information, and where the application was downloaded from. We use this information to improve the Services, better understand how the Services perform on different devices, and provide information that may be of interest to you.
The Services may integrate third-party advertising technologies like Instagram, Facebook, Google’s ad services, and other ad networks and ad servers that allow the delivery of relevant content and advertising on the Services as well as on other websites and applications you use. The ads may be based on things we know about you, like your Usage Data and System Data (as detailed in Section 1), and things that these ad service providers know about you based on their tracking information. The ads can be based on your recent activity or activity over time and across other sites and services, and may be tailored to your interests.
Depending on the types of advertising services we use. They may also place cookies or other tracking technologies on your computer, mobile phone or other device to collect information from our service. They may access those tracking technologies in order to serve these tailored advertisements to you. To help deliver tailored advertising, we may provide these service providers with a hashed, anonymized version of your email address (in a non-human-readable form) and content that you share publicly on the Services.
For mobile applications you may also get customised in-app advertisements. Operating systems like Apple iOS, Android OS, and Microsoft Windows each provide their own instructions on how to control in-app customised advertising. For other devices and OS, you should review your privacy settings or contact your platform operator.
WHAT WE USE YOUR INFORMATION FOR
Your information is used to help provide our Services for various business and operational purposes. It enables us to troubleshoot problems, secure against fraud and abuse, to communicate with you, also to analyse, improvise and update on how people use our Services, serve personalized advertising, and as required by law or necessary for safety and integrity.
We use your information to:
Provide and administer the Services, including to display customized content and facilitate communication with other users;
Process your requests and orders for courses, products, specific services, information, or features;
Communicate with you about your account by:
Responding to your questions and concerns;
Sending you administrative messages and information, including messages from instructors and teaching assistants, notifications about changes to our Service, and updates to our agreements;
Sending you information and in-app messages about your progress in courses, rewards programs, new services, new features, promotions, newsletters, and other available courses (which you can opt out of at any time);
Sending push notifications to your wireless device to provide updates and other relevant messages (which you can manage from the “options” or “settings” page of the mobile app);
Manage your account preferences;
Facilitate the Services’ technical functioning, including troubleshooting and resolving issues, securing the Services, and preventing fraud and abuse;
Solicit feedback from users;
Market and administer surveys and promotions administered or sponsored by KRYPTZ;
Learn more about you by linking your information with additional information through third-party information providers or analysing the information with the help of analytics service providers;
Identify unique users across devices;
Tailor advertisements across devices;
Improve our Services and develop new products, services, and features;
Analyse trends and traffic, track purchases, and track usage information;
Advertise the Services on third-party websites and applications;
As required or permitted by law; or
As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our Services.
WHO WE SHARE YOUR INFORMATION WITH
We may disclose certain information we share about you with instructors, other learners, companies performing services for us, our business partners, analytics and information enrichment providers, your social media providers, also with companies helping us run promotions and surveys, and advertising companies who help us promote our Services. We may also share your information as needed for security, legal compliance, or as part of a corporate restructuring. Finally, we can share information in other ways if it is aggregated or de-identified or if we get your consent.
Your Instructors: The information that we share about you (except your email address) with instructors or teaching assistants for courses you register or request information about, so they can improve their courses for you and other students. This information may include things like your city, country, browser language, operating system, device settings, the site that brought you to KRYPTZ, and your activities on KRYPTZ. If we collect additional information about you (like age or gender), we may share that too. However, we will not share your email address with instructors or teaching assistants. We also allow our instructors to implement Google Analytics on their course pages to track sources of traffic to their courses and optimize their course pages.
Other Students and Instructors: Your shared content and profile information may be publicly viewable depending on how you set your settings, including to other students and instructors. If you ask a question to an instructor or teaching assistant, your information (including your name) may also be publicly viewable by other users depending on your settings.
Service Providers, Contractors, and Agents: We share your information with third-party companies who perform services on our behalf, e.g. payment processing, data analysis, marketing and advertising services (including retargeted advertising), email and hosting services, and customer services and support. These service providers may access your personal information and are required to use it solely as we direct, to provide our requested service.
Business Partners: We have agreements with other websites and platforms to distribute our Services and drive traffic to KRYPTZ. E.g. we work with MUNICSsg depending on your location, we may share your information with these partners.
Analytics and Data Enrichment Services: The use of third-party analytics tools like Google Analytics and data enrichment services like Clearbit, we share certain contact information, Account Data, System Data, Usage Data (as detailed in Section 1), or de-identified data as needed. De-identified data means information where we’ve removed things like your name and email address and replaced it with a token ID. This allows these providers to provide analytics services or match your information with publicly-available database information (including contact and social information from other sources). We do this to communicate with you in a more effective and customized manner.
To Administer Promotions and Surveys: We may also obtain your information as necessary to administer, market, or sponsor promotions and surveys you choose to participate in, as required by applicable law (like to provide a winners list or make required filings), or in accordance with the rules of the promotion or survey.
For Advertising: If we decide to offer advertising in the future, we may use and share certain System Data and Usage Data with third-party advertisers and networks to show general demographic and preference information among our users. We may also allow advertisers to collect System Data through Data Collection Tools (as detailed in Section 2.1), and to use this information to offer you targeted ad delivery to personalize your user experience (through behavioral advertising) and undertake web analytics. Advertisers may also share with us the information they collect about you. To learn more or opt out from participating ad networks’ behavioral advertising, see Section 6.1 (Your Choices About the Use of Your Data) below. Note that if you opt out, you’ll continue to be served generic ads.
For Security and Legal Compliance: We may disclose your information to third parties if we (in our sole discretion) have a good faith belief that the disclosure is:
Requested as part of a judicial, governmental, or legal inquiry, order, or proceeding;
Reasonably necessary as part of a valid subpoena, warrant, or other legally-valid request;
Required to detect, prevent, or address fraud, abuse, misuse, potential violations of law (or rule or regulation), or security or technical issues; or
Reasonably necessary in our discretion to protect against imminent harm to the rights, property, or safety of KRYPTZ, our users, employees, members of the public, or our Services.
Permitted or required by law;
During a Change in Control: If KRYPTZ undergoes a business transaction like a merger, acquisition, corporate divestiture, or dissolution (including bankruptcy), or a sale of all or some of its assets, we may share, disclose, or transfer all of your information to the successor organization during such transition or in contemplation of a transition (including during due diligence).
After Aggregation/De-identification: we can disclose or use aggregate or de-identified data for any purpose.
We use appropriate technical, administrative, and physical security measures based on the type and sensitivity of information being stored. The risk of unauthorized access is always there even with any internet-enabled system, so it is important that you take precautions to protect your password and to contact us if you suspect any unauthorized access to your account. KRYPTZ takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information that we collect and store. These measures vary based on the type and sensitivity of the information. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and KRYPTZ, the Services, or any information provided to us in connection with the information we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and notify email@example.com with any concerns.
You have certain rights relating to your personal information and the use of your information. You can update/terminate your account from within our Services, and can also contact us for individual rights requests about your personal information. The right to opt out of promotional emails, cookies, and collection of your information by certain analytics providers. Parents who believe we’ve unintentionally collected personal information about their underage child should contact us for help deleting that information.
YOUR CHOICES ABOUT THE USE OF YOUR INFORMATION
You can opt not to provide certain information to us, however this action may disable the use certain features of the Services.
You can opt out promotional communications from us, by using the unsubscribe mechanism in the promotional communication you receive or by changing the email preferences in your account. Do take note we will send you transactional and relationship messages regarding the Services, including administrative confirmations, order confirmations, important updates about the Services, and notices about our policies regardless of your email preference settings.
The browser or device you use may allow you to control cookies and other types of local information storage. Your wireless device may also allow you to control whether location or other information is collected and shared. You can manage Adobe’s LSOs through their Website Storage Settings panel.
To opt out of allowing Google Analytics, Hotjar, Mixpanel, ZoomInfo, or Clearbit to use your information for analytics or enrichment, see the Google Analytics Opt-out Browser Add-on, Hotjar Opt-Out Cookie, Mixpanel Opt-Out Cookie, ZoomInfo’s policy, and Clearbit information claiming mechanism.
If you have any questions about your information, our use of it, or your rights, contact us at firstname.lastname@example.org.
ACCESSING, UPDATING, AND DELETING YOUR PERSONAL INFORMATION
You can check your personal information in your account that KRYPTZ collects and maintains as follows:
You can log into your account and update your information directly at any time.
To terminate your account:
For student(s), you can visit your profile settings page and follow the steps detailed here.
For instructor(s), follow the steps detailed here.
If you have any issues terminating your account, email us at email@example.com or via our Support Center.
To request access, correct, or delete your personal information, you can email to firstname.lastname@example.org. If you want to exercise your rights, or just have questions, please contact us. As a starting point, we have 30 days in which to respond to you. For your protection, we may require the request be sent through the email address associated with your account, and we may need to verify your identity before implementing your request. Please note that we retain certain information where we have a lawful basis to do so, including for mandatory record-keeping and to complete transactions.
OUR POLICY CONCERNING CHILDREN
We take the privacy interests of children very seriously and strongly encourage parents and guardians to take an active role in their children’s online activities and interests. Children under 18 should not use the Services. If we learn that we’ve collected personal information from a child under those ages, we will take reasonable steps to delete it. In the event parents who believe that we have collected information from a child under those ages, you can submit a request to delete the information to email@example.com
KRYPTZ is headquartered in Singapore, and in order to provide the Services to you, we must transfer your information to the United States and process it there. By visiting or using our Services, you consent to storage of your information on servers located in the United States. If you are using the Services from outside the United States, you consent to the transfer, storage, and processing of your information in and to the United States or other countries.
UPDATES & CONTACT INFO
WHAT ARE COOKIES?
Cookies are information files that can hold small amounts of info and are stored on your device, computer, smartphone etc. when you first visit a website.
They are used to collect, store, and share information about your activities across websites, including on Kryptz. They do a number of different jobs such as remembering your preferences, like your preferred language, assisting you to improve your site experience as well as trying to ensure that the adverts you see online are more relevant to you.
We use both session cookies when you visit our site, which expire after a short time or when you close your browser, it is also to ensure that you are recognized when you move from page to page within one site and that any information you have entered is remembered. We also use “persistent” cookies to enable a website to remember you on subsequent visits, speeding up or enhancing your experience of services or functions offered. We may install both persistent and session cookies when you visit our Site.
These uses generally fall into one of the following categories:
AUTHENTICATION AND SECURITY
To log you into Kryptz
To protect your security
To help detect and fight spam, abuse, and other activities that violate Kryptz’s agreements
For example, these technologies help authenticate your access to Kryptz and prevent unauthorized parties from accessing your accounts.
To remember information about your browser and your preferences
To remember your settings and other choices you’ve made
For example, cookies help us remember your preferred language or the country you’re in, so we can provide content in your preferred language without asking each time you visit.
ANALYTICS AND RESEARCH
To help us improve and understand how people use Kryptz
For example, cookies help us test different versions of our services to see which particular features or content users prefer, web beacons help us determine which email messages are opened, and cookies help us see how you interact with Kryptz, like the links you click on.
You can opt out of some of these services through tools like the Google Analytics Opt-out Browser Add-on and Hotjar Opt-Out Cookie.
To customize KRYPTZ with more relevant content
For example, cookies help us show a personalized list of recommended courses on the homepage.
To provide you with more relevant advertising
To learn more about targeting and advertising cookies and how you can opt out, visit www.allaboutcookies.org/manage-cookies/index.html
The Services may integrate with advertising technology that allow the delivery of relevant content and advertising on the Services. You may still receive advertising and applications on other websites but it will not be tailored to your interests.
Mobile devices makes the in-app environment an ideal place for advertisers to create effective and personal advertising touchpoints. Apple iOS, Android OS, and Microsoft Windows each provide its own instructions on how to control in-app tailored advertising. For other devices and operating systems, you should review your privacy settings or contact your platform operator.
WHAT ARE MY PRIVACY OPTIONS?
You may notice most browsers automatically accept cookies, but they can be deleted from your hard drive. You can also change the preferences/settings in your web browser to control cookies. If you decide to decline cookies, please note that you may not be able to sign in, customize, or use some interactive features in the Services.
In many cases you can manage cookie preferences but Flash cookies operate differently than browser cookies, so your browser’s cookie-management tools may not remove them. To learn more about how to manage Flash cookies, see Adobe’s article on managing flash cookies and Website Storage Settings panel.
For more information about targeting and advertising cookies and how you can opt out, you can visit the Network Advertising Initiative’s opt-out page, the Digital Advertising Alliance’s opt-out page, or http://youronlinechoices.eu. To opt out of Google Analytics for display advertising or customize Google display network ads, you can visit the Google Ads Settings page.
For general information about targeting cookies and how to disable them, visit www.allaboutcookies.org.
UPDATES & CONTACT INFORMATION